Man Says New Tires Went Flat Too Soon - WSPA.com

Man Says New Tires Went Flat Too Soon

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Tire Claim Tire Claim
SPARTANBURG, S.C. -

Blocked in the driveway by a couple other cars, you can tell Joe McIntyre doesn't use his SUV every day.

"This is my weekend car," said Joe. "Sometimes I go out of town. I got some relatives in North Carolina, up in Asheville."

During one of those weekend trips last spring, Joe got a flat tire.   

"With that first flat tire, I thought it might have been a nail in it," said Joe.

Until he says he got another flat tire the very next week.

"Then the next week I was traveling on I-26, I had another flat tire," said Joe.

That's three flat tires in three weeks.

Joe bought all four Goodyear tires brand new for $709 in 2011. He purchased them at Tread Quarters in

Spartanburg. That location has since closed, so Joe drove the tires to the company's location in Columbia, SC in May 2012.

According to Joe's receipt, the limited warranty through Tread Quarters had already expired. So he filed a warranty claim, for Tread Quarters to send to Goodyear, along with the four tires.

In the meantime, Joe says he bought four new ones while also staying in touch with a rep named Steve at Tread Quarters.

"Steve said he couldn't do anything until Goodyear let him know something," said Joe. "And Goodyear would get back in touch with me. And it's been almost a year."

We also made some calls.

Goodyear Spokesperson Jim Davis told us Goodyear has no record of receiving the tires.

We also spoke with Tread Quarters and were told they did send the tires last May and that it's out of their hands.

But Goodyear did offer some help as a courtesy.

"As a good faith measure, if the consumer has his receipts for the purchase of the Goodyear tires in 2011, and his receipts for the purchase of the Firestone tires in 2012, Goodyear would consider sending the consumer a pro-rated credit on the purchase of a future set of Goodyear tires," said Davis.

Joe says he'd be glad to give Goodyear another spin.

If you're in the market for new tires, check with the retailer to see what type if warranty it offers and get that in writing.

Also ask about what types of warranties the manufacturer offers.

And keep all of your receipts in case you need to file a claim.

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