Woman Unable To Walk To Mailbox, Seeks Help Getting A Change - WSPA.com

Woman Unable To Walk To Mailbox, Seeks Help Getting A Change

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If you drive by Mary Rayford's house on any given day, you'll likely see her sitting on the front porch with her dog Cocoa.

But that's as far she gets. Mary says her arthritis, diabetes and other health problems keep her from walking, which makes a stroll to the mailbox impossible.

"Sometimes it be three or four days," said Mary. "It be piled up in the mailbox."

Like on Monday, we found letters and a box of diabetes supplies sitting in there. She typically relies on neighbors and family to bring her the mail, but she doesn't like to.

"I wouldn't ask nobody to go to my box if I could go to my box myself," said Mary.

Last November, Mary says she applied to have her mail delivered to her front door and sent in the paperwork to her local Greenwood post office. She also sent in a doctor's note explaining her hardship.

By February and no word on her request, she called the post office again.

"I called and asked had they heard anything," said Mary. "They said they were waiting for Columbia."

Now May and still no decision, she called 7 On Your Side for help.

"All I want is my mail to come to the house that's all. That's all I want. That's all I ask," said Mary.

Certain criteria must be met for the US Postal Service to grant this type of request. Along with a doctor's note, the mail carrier has to be able to turn around in your driveway safely.

When we asked about Mary's case, the USPS office in Columbia contacted Greenwood's Postmaster to see if she met those criteria. And they were able to grant her request.

We went back by Mary's to tell her the good news.

"Oh my goodness, sure enough? Oh my goodness!" said Mary, through tears. "Thank you so much. It means so much to me."

The USPS says the change begins June first, which happens to be Mary's birthday.

The US Postal Service was able to grant her request because it won't cause a safety hazard for the mail carrier.

Here's what you need to know to qualify for a change in delivery:

You need a doctor's note, explaining your hardship.

It also depends on the make-up of your driveway and whether a mail carrier would be able to turn around in it safely.

If you're not sure whether you qualify, or to request the move, contact your local post office.

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