Duke Energy Warns Customers About Scam - WSPA.com

Duke Energy Warns Customers About Scam

Posted: Updated:
CHARLOTTE, N.C. -

Duke Energy wants to make sure its customers don't fall victim to a payment scam.

It's launching a radio campaign to educate the public about the crime and what customers can do if targeted. The ads will air in English across all six Duke Energy service areas. They'll also air in Spanish in the Carolinas and Florida.

"Duke Energy is using as many channels as possible to educate customers about this scam," said Gayle Lanier, Duke Energy senior vice president and chief customer officer. "We urge customers who are contacted by individuals claiming to represent Duke Energy to listen for red flags, and hang up immediately if fraud is suspected."

The scam starts with an unsolicited phone call from someone claiming to be a Duke Energy representative. The scammer tells customers their electricity will be disconnected unless a payment is made immediately, usually with a prepaid debit card.

Duke Energy says it never asks customers to purchase a prepaid debit card in order to avoid service disconnection. The company also says those who have delinquent accounts will also be notified by the company over the course of several weeks prior to disconnection.

Anyone who thinks they have been contacted by one of these thieves should report it by calling:

  • North Carolina/South Carolina customers (Duke Energy) - 800-777-9898
  • North Carolina/South Carolina customers (Duke Energy Progress) - 800-452-2777
  • Top StoriesTop StoriesMore>>

  • Tussle Over Monkey Selfie Settled By Federal Officials

    Tussle Over Monkey Selfie Settled By Federal Officials

    Friday, August 22 2014 6:42 AM EDT2014-08-22 10:42:47 GMT
    U.S. regulators rule on monkey selfie.U.S. regulators rule on monkey selfie.
    The U.S. copyright office has made a ruling about a group of pictures taken by a monkey.The agency has ruled no one has the rights to the now famous pictures.According to CNN the animal took the photos using wildlife photographer David J. Slater's camera.One of the selfies has gone viral making its was to Wikipedia's free-to-use website.Slater asked the site to take it down but Wikipedia says it's uncopyrightable because animals can't own copyrights.
    The U.S. copyright office has made a ruling about a group of pictures taken by a monkey.The agency has ruled no one has the rights to the now famous pictures.According to CNN the animal took the photos using wildlife photographer David J. Slater's camera.One of the selfies has gone viral making its was to Wikipedia's free-to-use website.Slater asked the site to take it down but Wikipedia says it's uncopyrightable because animals can't own copyrights.
  • Woman Charged With Attempted Murder After Hit and Run in Anderson Co.

    Woman Charged With Attempted Murder After Hit and Run in Anderson Co.

    Friday, August 22 2014 5:32 AM EDT2014-08-22 09:32:02 GMT
    Anderson County deputies say Veronica Tillison faces an attempted murder charge after a hit and run incident Sunday. Photo Courtesy: Anderson County Sheriff's OfficeAnderson County deputies say Veronica Tillison faces an attempted murder charge after a hit and run incident Sunday. Photo Courtesy: Anderson County Sheriff's Office
    Anderson County deputies say Veronica Tillison faces an attempted murder charge after a hit and run incident Sunday.
    Anderson County deputies say Veronica Tillison faces an attempted murder charge after a hit and run incident Sunday.

  • Spartanburg Woman Arrested For Filing False Report

    Spartanburg Woman Arrested For Filing False Report

    Thursday, August 21 2014 8:12 PM EDT2014-08-22 00:12:03 GMT
    Spartanburg County deputies say Kendall Settlemyre was arrested for filing a false report about an assault and attempted robbery near an apartment complex. Photo Courtesy: Spartanburg County Detention CenterSpartanburg County deputies say Kendall Settlemyre was arrested for filing a false report about an assault and attempted robbery near an apartment complex. Photo Courtesy: Spartanburg County Detention Center

    Spartanburg County deputies say a Spartanburg woman was arrested for filing a false report. Deputies say she claimed she was the victim of an assault and attempted robbery near an apartment complex.

    Spartanburg County deputies say a Spartanburg woman was arrested for filing a false report. Deputies say she claimed she was the victim of an assault and attempted robbery near an apartment complex.

Powered by WorldNow

250 International Dr.
Spartanburg, S.C. 29303

Telephone: 864.576.7777
Fax: 864.587.5430
Email: webmaster@wspa.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.