Upstate Man Receives Collection Notice But No Bill - WSPA.com

Upstate Man Receives Collection Notice But No Bill

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CLINTON, S.C. - As a long-time DJ with his own internet radio network, it takes a lot to knock Pat Patterson off air.   


But a serious illness last year did just that. He spent more than a week at Laurens County Memorial Hospital.

 "I received great care and service from the hospital,” said Pat.

And soon he received the bills to go along with it.

“When you're in the hospital for ten days and you see different doctors and x-rays, you get so many different bills,” said Pat.

And Pat says he paid them all, or so he thought.

“We were not aware of this particular one until we got a call from a collection agency,” said Pat.

The collection agency told him he owed the hospital $1,210 from an unpaid bill. Pat says he called the hospital and was told not to worry.

“That they would handle it and we would get a bill,” said Pat.

Instead, he got a collection notice in the mail. He called Laurens County Hospital again and says he was assured this time he would get a bill.

“Actually the collection notices stopped, but we never received a bill,” said Pat. “The next thing I get is a set-off debt collection notice."

We reached out to Laurens County Memorial Hospital and were told a staff member would call Pat to take the necessary steps to correct his situation.

“Hospital billing and collections are very complex processes which involve working with insurance companies and our patients. Because it is so extremely complicated, possible errors can be made,” said Jamie B. Adair of GHS Laurens County Memorial Hospital. “We greatly appreciate when our patients bring these situations to our attention."

We went back to see Pat after he talked to the hospital.

"I got a call on Monday and said they were going to handle my situation and take care of it,” said Pat. “I'm really excited, excited to get a bill. That's unusual isn't it?"

Pat tells us the hospital is also working out a payment plan with him.

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