Many South Carolinians have been on edge since their personal information was stolen by international hackers from the Department of Revenue, last year.
While official said there have been no reports of any personal information being used with out permission Experian, the company being paid by the state to monitor accounts, is warning customers that their coverage will expire.
The notification Dave Squillace received in an email said he would receive a year of new coverage for about $12, that’s 99 cents per month. He had his information compromised and was concerned about having to pay for more coverage, even though the hacking he said, wasn’t his fault.
“You start to panic because why should I have to pay for something the state did. I want to be able to get it for at least more than a year because I’m sure the hackers ill wait a year before they start selling the info,” said Squillace.
The state sent out this notification last week.
South Carolina Taxpayers Should Wait Before Enrolling in a Second Year of Credit Monitoring Offered by Experian
Columbia, SC (September 17, 2013) --- Taxpayers are encouraged to be patient in making a decision about the continued credit monitoring services offered by any vendor, including Experian, until they have an opportunity to evaluate the services the state will cover and soon make available.
The state Budget and Control Board is in the process of reviewing bids and a formal announcement will be made next week as to which vendor was chosen to offer credit and identification protection. The vendor will work alongside the state of South Carolina to promote and educate the public on the protection service.
The final details of the state provided protection service will be in place by October 24, 2013, prior to any taxpayer coverage lapsing.
DOR Director Bill Blume stated, “It is our goal to protect the private information of South Carolina citizens, and we want to ensure that individuals are aware of the state provided credit and identity theft protection available for a second year.”
Individuals are still covered through Experian for one year from their date of enrollment. In addition, those citizens who choose to purchase their own protection have the ability to deduct a portion of that cost from their state income taxes.
Experian credit protection will expire for South Carolina taxpayers 12 months from their initial enrollment date.
Individuals can visit www.sctax.org to stay up to date on the latest information available on credit protection for South Carolina taxpayers.
7 On Your Side asked lawmakers what the new credit monitoring would include. Officials pointed us to this post on Rep Brian White’s website. White is the Chairman of the House Ways and Means Committee.
He updated citizens about the better, free coverage that lawmakers are negotiating with possibly a new company.
“On July 1st, at the direction of the five-member Board, the procurement process was initiated by the Budget and Control Board. The Budget and Control Board published a Request for Proposals (RFP) on August 23, 2013 to offer these services. The request mandated that the winning vendor provide at a minimum:
-Daily monitoring of at least one credit bureau
-Identity Theft monitoring services.
Examples might include scanning black market or underground websites to detect whether personal information is being used, Social Security Number monitoring, non-credit (payday) loan monitoring, and change of address monitoring
-Identity Theft insurance of at least $1 million
-Identify Theft resolution and restoration services, available on a 24/7/365 basis
Responses to that RFP were due on September 9, 2013 and responsive proposals were received.
As of today, the State is in the process of evaluating the proposals and negotiating the terms of a contract award. We anticipate that a contract award will be made within the next week to ten days."
Representative Mike Burns met with 7 On Your Side Sunday and explained that he received a letter form Experian as well. He said the deal sounded very good but later heard about the state's plan to get better coverage, for free.
Burns has also decided to wait until the new plan is proposed.