SLED To Investigate Phone Scam That Targets Electric Customers - WSPA.com

SLED To Investigate Phone Scam That Targets Electric Customers

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South Carolina Attorney General asked the State Law Enforcement Division to investigate a phones scam which targeted hundreds of electric customers across the state.

The caller warns people that their electric service would be disconnected unless they receive immediate payment. Sometimes people are directed to purchase pre-paid debit cards and call a number with the serial number.

AG Alan Wilson held a news conference Tuesday. He called the investigation necessary after a large volume of complaints.

The Electric Cooperatives of South Carolina are concerned about the criminals targeting on their customers. It noted that customers will not be asked to give personal information over the phone.

Duke Energy has dealt with a similar scam for more than a year now. A utility spokesperson said these scams evolve and are hard to track.

The utility recommends that customers realize they would never be asked to pay with a pre-paid debit card, and that there are multiple communications before a disconnect.

Electric cooperatives and utilities will not contact you by phone to discuss termination of service.
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