Man Seeks Help Over Disability Insurance Payments -

Man Seeks Help Over Disability Insurance Payments

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If you stop by Rogers’ Outdoor Equipment shop in Piedmont, you might see Michael Pearson there.

“I go up and walk around the shop and talk to them all. See how everything is going,” said Michael.

He was a mechanic in the shop for nearly 30 years. And still visits the place often. He just can’t work here anymore.

“The workplace told me it was time,” said Michael. “They was scared I was gonna get hurt.”

Michael says the pain from nerve damage, a spine injury and other health issues, combined with the medication he's on made it no longer safe for him to work.

With his livelihood now gone, Michael tapped into a disability insurance policy he took out nearly 20 years ago through Colonial Life.

The monthly payments started last year which helped to keep Michael financially afloat. But in May, the checks stopped.

Michael says he called the company several times and was told they were waiting on medical records to restart his payments.

After several months passed and still no check, he called again.

“I begged and pleaded with them,” said Michael. “I told them I'm starving. I've got bills.”

We reached out to Colonial Life. Spokesperson Jeanne Reynolds told us that periodically, they have to check with the policy holder's doctors to make sure nothing has changed medically.

Reynolds said they had been waiting on information from Michael's doctors before restarting his payments. And within a few days, the needed paperwork came through and Michael’s payments restarted again.

“They sent my check to me after you had gotten in contact with them,” said Michael.

Michael also applied for disability benefits through the Social Security Administration because his disability coverage through Colonial Life runs out in a few months.

This Thursday at PM, we’ll have much more on the disability claims process and what you can do now in case you need the help later. It’s part of our special report, “Help On Hold”.

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