Who To Call If You Need Financial Help This Holiday Season - WSPA.com

Who To Call If You Need Financial Help This Holiday Season

Posted: Updated:
CHESNEE, S.C. -

Cathy Browning doesn't just need power for her lights, she needs it for her livelihood.

“It keeps my oxygen running and my heat,” said Cathy.

But with her electric bill already past due and no money to pay it, she's desperate for help.

“I have no other options,” said Cathy. “And without it, I don't know how I would survive.”

And Cathy's not alone.

Kelley Ezell, Director of the Upstate Family Resource Center says it's an unfortunate sign of the season.

“Especially this time of year,” said Ezell. “We focus on assistance with families who are struggling with food with financial resources.”

The center helps families in Spartanburg County with a variety of services. Ezell encourages people who need help to call and make an appointment. And come prepared with the required paperwork to qualify.

“Our donors depend on us to spend their investment wisely. And we want to make sure that we're doing our due diligence and our homework to make a good decision in how we can help,” said Ezell.

If you don't know what agencies are available in your area, just dial 211. It connects you to a trained professional who will refer you to the right agency.

The United Way launched the statewide service last January.

“You might be on the phone for a minute to two minutes depending on what all of your needs are,” said Heather Witt of United Way of the Piedmont. “You could walk away with so many resources that you didn't even know existed in our community.”

Cathy is still trying to tap into those resources before her power gets shut off this week.

“I just hope you know, that they can help me with this,” said Cathy.

She’s also homebound so she's dealing with another hurdle of not being able to go to these assistance agencies in person to apply. Cathy is now reaching out to Duke Energy to seek another extension on paying her bill if she can't find an agency that will help.

That South Carolina 211 service helps with everything from financial assistance to mental health needs and even questions about the Affordable Care Act.

To use it, just dial 211 from any phone. It operates 24 hours a day, 7 days a week.

  • Contact Problem Solver

    Do you have a problem only On Your Side can fix? Let us know.

    All fields in yellow are required fields.

    1. Make sure to have documentation related to your problem (receipts, contracts, correspondence)

    2. Contact names of the people to whom you have spoken with at the company/organization/government while attempting to resolve your problem.

    * denotes required fields





    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thank you for submitting your issue. Due to the volume of calls and emails we receive it may take up to 2 weeks to review your issue and do the necessary research to see if we can help. We review ALL calls and voicemails.

  • Top StoriesTop StoriesMore>>

  • Foul Play Suspected In Union Missing Person Investigation

    Foul Play Suspected In Union Missing Person Investigation

    Wednesday, April 16 2014 3:31 AM EDT2014-04-16 07:31:41 GMT
    Officers roped off the scene on Union BlvdOfficers roped off the scene on Union Blvd
    City of Union Public Safety investigators were at the scene of a home on Union Blvd Tuesday night investigating a missing person case.
    City of Union Public Safety investigators were at the scene of a home on Union Blvd Tuesday night investigating a missing person case.
  • Bass Pro Shops Considering Spartanburg Co., Sources Tell Paper

    Bass Pro Shops Considering Spartanburg Co., Sources Tell Paper

    Tuesday, April 15 2014 10:30 PM EDT2014-04-16 02:30:59 GMT
    Sources tell our coverage partners at the Spartanburg Herald Journal, Bass Pro Shops is considering building near the BMW facility at the intersection of Highway 101 and Interstate 85.
    Sources tell our coverage partners at the Spartanburg Herald Journal, Bass Pro Shops is considering building near the BMW facility at the intersection of Highway 101 and Interstate 85.
  • 11 Upstate High Schools Among Nations "Most Challenging"

    11 Upstate High Schools Among Nations "Most Challenging"

    Tuesday, April 15 2014 10:03 PM EDT2014-04-16 02:03:25 GMT
    A new ranking released Tuesday by the Washington Post lists 11 local high schools as some of the nation's most challenging. A new ranking released Tuesday by the Washington Post lists 11 local high schools as some of the nation's most challenging.
    A new ranking released Tuesday by the Washington Post lists 11 local high schools as some of the nation's most challenging. Schools are measured by how well they prepare their students for college level work. 8 Greenville County schools made the list. Greenville's Southside High School earned the number 2 spot in the state and 189 on a national list of more than 2000. 2 Spartanburg County schools also made the list....
    A new ranking released Tuesday by the Washington Post lists 11 local high schools as some of the nation's most challenging. Schools are measured by how well they prepare their students for college level work. 8 Greenville County schools made the list. Greenville's Southside High School earned the number 2 spot in the state and 189 on a national list of more than 2000. 2 Spartanburg County schools also made the list....
Powered by WorldNow

250 International Dr.
Spartanburg, S.C. 29303

Telephone: 864.576.7777
Fax: 864.587.5430
Email: webmaster@wspa.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.