Home Heating Warranty Limitations Can Leave You In The Cold - WSPA.com

Home Heating Warranty Limitations Can Leave You In The Cold

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Heating Warranty Limitations May Catch You Unawares Heating Warranty Limitations May Catch You Unawares

A warning to homeowners during this cold spell, you may not have the protection you need.

From warranties to home insurance, the frigid temperatures can bring out the weaknesses in your policies.

A Spartanburg family that has been without heat for almost a month found that out the hard way.

"We got the heater in the kitchen and then we have a heater in the hallway and I use this heater here to keep the bedrooms warm, like my daughter's bedroom," said Tamara Nash.

This Spartanburg homeowner's heating unit isn't just failing, a technician found it was putting her and her 7-year-old in danger.

"The house was full of carbon monoxide," she said.

Nash thought she had full coverage through a home warranty on her heater from First American Home Buyers Protection Corporation.

But when it broke last month she learned the fine print on limitations meant she would have to pay $1850 out of pocket.

"I cried, I don't have, you know, I'm am a single mother, I don't have that," said Nash.

Now she's all homeowners with warranties to check their contracts.

Hers had not one, but several different clauses on what's not covered, and they were in different locations. One clause mentions permits, modifications, city codes and disposal of the unit. She didn't realize that amounted to more than $1500.

Now when it comes to homeowners insurance, companies generally cover cold related issues like frozen pipes, but beware, insurers may hold you responsible if you don't have the heat on."

Monday night as the temperatures plummet, Nash will keep her faucets dripping and hope for the best.

She says she's not sharing her story looking for pity. She hopes her loss will make you double check your contract so you don't get the cold shoulder from a company you trust.

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