Icy Roads Increase Calls For Dispatchers - WSPA.com

Icy Roads Increase Calls For Dispatchers

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Icy Roads Increase Calls For Dispatchers Icy Roads Increase Calls For Dispatchers
Snow and ice caused problems for many drivers trying to navigate the messy roads - meaning a spike in calls to emergency 911 dispatchers.

Spartanburg County 911 says its calls jumped from about 1200 to almost 1900 with the snow and ice.

Walter Canty is a dispatcher and has answered his share of winter weather calls over the years.

"9 out of 10 of our calls that we do receive are vehicles sliding off the roadway," Canty explained. "My main goal is to get help where help is needed."

They say one of the reasons they were able to handle the increase is because the calls came in over a long period of time.

“People were leaving work at different times yesterday," explained Wendi Lively, Quality Assurance Coordinator. "People were actually staying off the road until they absolutely had to, so that kind of spreads it out.”

Greenville County says its EMS calls increased. Anderson County 911 brought in extra dispatchers to handle the spike.
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