Spartanburg Fire Departments Streamline Radio Communication - WSPA.com

Spartanburg Fire Departments Streamline Radio Communication

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In a move to improve communication fire chiefs in Spartanburg County decided to start using only the department name in radio communication.

The lack of consistency between using department names or station numbers made it confusing for dispatchers.

 "The biggest thing is to make it easy for the dispatchers, we need to make it easy for them, they work in a high stress environment," Reidville Fire Chief Patrick Avatt said.

The change happens just a few weeks after the county hired a new communications director.

Last year, county leaders launched an investigation after emergency responders raised concerns about communication issues with the 911 center.

Among the solutions included the personnel change and the purchase of radio equipment.
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