Tax Questions: How To Get Free Answers Without Waiting On Hold - WSPA.com

Tax Questions: How To Get Free Answers Without Waiting On Hold

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The IRS says this week is their busiest when it comes to taking calls from taxpayers. And that means you're chances of waiting on hold are pretty high. The IRS says this week is their busiest when it comes to taking calls from taxpayers. And that means you're chances of waiting on hold are pretty high.

The IRS says this week is their busiest when it comes to taking calls from taxpayers. And that means you're chances of waiting on hold are pretty high. To save you time, we checked out other ways to get answers, and got expert advice on some of the most common tax questions.

When Cathy Young and her husband filed their own taxes last year they struggled with a question a lot of parents face.

"We was wondering, with my daughter being 18 and working, should we still claim her on our taxes, and we just didn't know," said Young.

They decided their daughter should claim herself, and they lost out on a child dependent deduction.

Today Young learned she can claim her daughter as long as she's in school, under age 25 and Young is still supporting more than 50% of her daughter's expenses.

Knowing the facts can save you money. And at IRS.gov you'll find answers to lots of common questions, including a Top 10 List.

Here's one Enrolled Agent Dan Thomas with Jackson Hewitt hears all the time.

"The biggest question is, I want to be head of household, and there's a big misunderstanding to what head of household is. Head of household means you are a single person and have dependents in your home that you provide the support for. If you are married, you need to file married filing joint, or married filing separate," said Thomas.

One question that's becoming more and more common, what do you do if you're a victim of identity theft? You need to get an Identity Protection Pin, by filing a form with the IRS.

And then there's Social Security. Lots of newly retired folks wanting to know do they need to pay taxes?

"If that's all you have, you don't even need to file a tax return," said Thomas.

So before you wait on hold, or pay a preparer, an online search at IRS.gov could just save you time and money.

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