Low Hanging Utility Line Concerns Homeowners - WSPA.com

Low Hanging Utility Line Concerns Homeowners

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SPARTANBURG COUNTY, S.C. -

Wendall Murph first showed us the problem Friday.

“The main concern is, for me is, getting the lines raised up,” Wendall said, as he pointed to a utility line above. “It’s probably within 8 feet of my swimming pool.”

That utility line droops down over his pool and property.

Wendall says he first tried to get it raised up last year by calling the area utility companies.

“We went round and round last year with them and they said our lines are high enough,” said Wendall.

And he let it go, until last week when a tree took down a power line during a storm, which landed in his pool.

His wife Crystal saw it happen and immediately thought of their kids.

“Scared me, scared them,” said Crystal. “They're in the swimming pool all the time.”

Duke Energy quickly fixed that issue of the power line in the pool, but not the low hanging line that Wendall is still worried about.

Here's why: While Duke Energy owns the power poles, it doesn't own all the utility lines attached, only the top ones used for power. The middle lines are for cable service. And the very bottom one is a phone line.

We talked with both Duke and Charter and were told it belonged to AT&T. We called them and found that the line actually belongs to Windstream. So we went by the local Windstream hub in Inman for a fix and talked with an employee who told us he would alert the main engineer for the area.

And when Wendall got home from work that night, he noticed a big difference.

“It was probably about 6 to 8 feet away from my swimming pool and now it's about 15 to 20,” said Wendall. “I'm happier because I mean that was the main concern.”

The middle cable lines were high enough. But as a courtesy, Charter also came out to raise them a little more, to help in the situation.

If you have a concern about a utility line that you think is too low, first determine which company it belongs to and call them directly.

If you have a concern about trees hanging too closely to lines, report that to Duke Energy at this number: 800-777-9898.

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