Crews make progress in restoring water in Swannanoa


SWANNANOA, N.C. (WSPA) — UPDATE as of 12:06 p.m. Tuesday: Asheville Water Maintenance crews were able to restore water to 150 customers in the Bee Tree Road area around 7:30 p.m. Monday. The work continues today to restore water to all customers affected by this outage. Estimated time of repair for the remaining customers experiencing this water outage is 4 p.m. today.


The impacts of the major rain that broke records and led to flooding in the Asheville area Friday are still being felt.

In the Swannanoa area, over 300 homeowners in the Bee Tree community have gone several days without water service and their taps were still dry as of Monday evening. 

Crews continue work on repairing a water main that runs along Bee Tree Road and a creek of the same name. 

David Melton with Asheville’s Water Resources Department told 7News over the phone Monday the pipe ruptured when the bank washed out during Friday’s downpours. 

Since then homeowners, like Anita Kaschak, have gone with no water service.

“I worry about the elderly and the sick and the children that do need water and I’m very grateful that they do have access,” said Kaschak.

Those impacted by the outage can pick up bottled water at the Swannanoa Fire Station on Bee Tree Road where they have a distribution site open 24-7. 

Director Melton with Asheville Water Resources said the goal is to have water restored no later than mid-morning Tuesday.

Once water is restored, Melton said homeowners will be under a boil water advisory for at least 24 hours so that they can test samples.

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