Dispatcher fails to give officers address on shots fired call in Spartanburg


Ten hours. That’s how long it took for police to respond after an 81-year-old woman and her 10-year-old grandchild heard gunshots over the weekend.    

After more than four decades in her Spartanburg home, moving is not an option for Helen Foster.

“I’ve been in this house about 42 years. Nothing ever happened,” Foster said. “Nobody ever knocked on my door like they want to break in. Nothings ever happened like this.”

Foster can’t understand why bullets hit her home on Saturday night as she and her granddaughter slept. She also doesn’t understand why police didn’t come when she called for help.

Bullet holes are visible through a window in the sunroom, the front door and in the bedroom over the bed where Foster usually slept and into the closet.

“I set up here an hour waiting for (police) to show up, they never showed up,” Foster said.

The drive-by shooting happened around midnight. Officers arrived at her home around 10 a.m. Sunday.

Spartanburg police officials said Foster’s address was reportedly not given to officers out on patrol.   

“We’re going to look at ways to make sure it doesn’t happen again,” Lt. Doug Harwell said. “When you have automated systems and put the human element in it, there’s always an opportunity for human error.”

While the 911 calls were coming in, officers pulled a car over and arrested a man with drugs and a gun in his car.

They are now testing the gun with shell casings found at the victim’s home to see if they match.

We are also told the 911 dispatcher who failed to pass on the information to officers will be disciplined.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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