Online address change mishap costs TN woman ability to vote


LA VERGNE, Tenn. (WKRN) – A former La Vergne woman paid one dollar to change her address online through the U.S. Postal Service and thought she registered to vote at the same time.

Cody Furlow told News 2 that dollar has cost her a vote in this election.

She sold her home in Rutherford County back in March and instead of waiting in line at the post office to change her address, workers told her she could do it online.

“I said, ‘Okay, that’s convenient,” Furlow explained.

After the address change on, another screen popped up.

“It prompted me to do the voter registration again,” Furlow said. “It says hi and your name and it says and go to register to vote again.”

The website walked her through the process.

“Just two minutes a day makes voting on Election Day easy,” she said. “It says MyMove is an affiliate of the US Postal Service.”

She thought she was registered in Davidson County. She closed on her new home last week.

When she showed up for the last day of early voting, she found out she wasn’t registered.

“I waited in line for about an hour and a half, thinking that I was ready for vote and they said no, you cannot,” Furlow said. “I said I thought I registered to vote online and they said we don’t have you in our system.”

The problem is is a third-party site.

“… which is scary because your information is floating out there and you don’t even know where it is,” Furlow said.

Election officials say you can’t always trust them to send in your information.

“It’s no different when you move your credit card or your mortgage; it’s wise to change your address through those companies and not relying on the post office,” said Davidson County Administrator of Elections Jeff Roberts. “They are just setting up a forwarding address, not changing the address.”

“Once you change your address, that option to update voter registration is completely voluntary,” Susan Wrights with USPS Media Relations told News 2 by phone.

Furlow is still technically registered in Rutherford County, but if she tries to vote there Tuesday, she will be asked if the address listed is her current address.

If she says yes, she could face perjury charges.

She’s been exercising her right to vote for 19 years, and for the first time, she won’t be able to

“That dollar has caused me my vote,” Furlow said. “Very devastating, so at this point my hands are tied and I don’t know what to do.”

Currently, you can’t register to vote online, but that will all change July 1, 2017 when a new state law goes into effect allowing Tennesseans to register to vote online.

Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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