SPARTANBURG CO. (WSPA) – In a matter of life or death, sometimes it’s difficult or dangerous to call 911.
Soon there will be another way for people in Spartanburg to report an emergency: texting.
Over in Greenville County, the program has been in place since 2014, and officials say it’s used on a regular basis.
Here’s how it works.
Where you’d normally type in a person’s name or phone number, you type in 911.
After that, you type in the type of emergency you have, or what you need help with.
As soon as you hit send, you’re connected to a dispatcher.
The texting program can be the difference maker when it comes to situations where talking isn’t an option.
Wile calling 911 is always a better option, being able to text for help is a good resource to get you help when you need it.
Spartanburg residents will be able to use the new texting program by 2017.
Dispatchers are still training on the new system as part of the call center’s upgrade.