GREENVILLE. S.C. (WSPA) – An Upstate family said their son who has an auto-immune deficiency started showing signs of a viral infection this week. But despite getting flagged for testing through not one but two virtual doctors visits they couldn’t get anyone to test him because of his age.
Anderson Lloyd, 3, in Powdersville, is used to catching colds. He was born with an autoimmune disorder called Specific Antibody Deficiency.
But his parents, Erin and Donnie Lloyd, said when he struck a fever Sunday night, it began a three day struggle to get any help from a doctor.
“It has been a roller coaster. I have cried. I have been so mad that I can’t even talk or form words. At one point I was like, ‘There is no faith in any of this. The system is broken,'” his mother said.
Monday the Lloyds were told to get a virtual screening. They used MUSC.care but never got a call back even though the result said Anderson needed a test.
The next day they got another virtual screening through Prisma Health.
“It just went in a circle all day Tuesday until about Tuesday night we got a phone call from a physician who said 100% he needed to be tested, but did not get an order. So then Wednesday, called his doctor again and they said [we] absolutely can’t come in here, but we can’t give an order because we don’t know how because he’s under 6,” Erin Lloyd said.
She posted a plea for help on Facebook, and 7 News contacted DHEC. The agency said it’s investigating why kids under 6 are being denied testing.
Meanwhile, the Lloyds said they were forced to do the unthinkable: Leave home quarantine.
“We had to take it upon ourselves and actually go into a facility and pretty much beg for a test,” Erin Lloyd said.
The Lloyds finally got their test at a drive through center, and now it’s a waiting game.
“We keep going back to faith over fear. And so we are just reminded there is a bigger picture. There’s a higher power looking over us,” Anderson’s father Donnie Lloyd said.
Test results won’t come in for four to seven days. Meanwhile, Anderson’s grandfather has come down with symptoms and has been tested as well.
The Lloyds said they are concerned not only about the issue with testing young kids, but also the lag time between a virtual visit screening and getting the actual prescription needed for a test.